• What countries do you ship to?

    Currently we are shipping to many locations in Europe, The Russian Federation, Oceania, North America, and Asia. Read more at...

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  • Can I track my order with you?

    Yes, please enter your details on our Order Tracking page.

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  • Can I cancel my order?

    If you need to cancel your order for any reason and it has not been shipped out yet, you...

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  • Do I have to pay customs or import duties?

    It is possible and it depends on your country’s requirements. Read more at Delivery & Returns.

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  • Will you ship to a PO box?

    It is not possible to make a delivery to a PO box. Read more at Delivery & Returns.

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  • How long does it take to receive an order?

    Usually within 3-7 working days, depending on the country. Read more at Delivery & Returns.

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  • What currency do you use in the online shop?

    Our prices are listed in US Dollars. Read more at Payments.

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  • Do you use PayPal?

    We do accept payment via your PayPal account and process credit cards using PayPal.  Read more at Payments.

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  • Which credit cards do you accept?

    We accept VISA, Mastercard, American Express and Discover credit cards.  See more about this at Payments.

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  • Why didn’t I receive my order or shipping confirmation email?

    If you haven’t received your shipping confirmation, it is likely your order hasn’t been shipped yet. Orders are normally...

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